In the age of AI, customers expect instant, personalized customer support. The volume and complexity of customer demands are taking a toll on CX teams. Could customer training bridge the gap?
This post was first published on eLearning Industry.
In the age of AI, customers expect instant, personalized customer support. The volume and complexity of customer demands are taking a toll on CX teams. Could customer training bridge the gap?
This post was first published on eLearning Industry.